Refund policy

We have a 1 week return policy, which means you have 1 week after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at contact@voldam.com.pk.

Please note that returns will need to be sent to the following address:

NATHANI ELECTRICAL CORPORATION
Voldam Display Center:
Showroom No. 3, 17-C, 27th Street, Tauheed Commercial, Phase 5, D.H.A.,
Karachi-75500, Pakistan.
Tel: 021-35169244, 35876968
Email: contact@voldam.com.pk

Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at contact@voldam.com.pk.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 1 business day.